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PSA reduces support costs for hosting companies and their resellers by automating and sharing server management with domain owners. Web hosts and resellers spend less time on routine management tasks, and domain owners gain the self-management control they want over their servers without needing skilled personnel or third party support.Plesk offers three levels of web server administration:
- Administrator Level. At the highest level, Web hosting administrators set up and manage system items like assigning IPs, services like mail relay parameters and DNS server default templates, and control panel configurations. The administrator creates system capabilities and limits for client resellers and establishes the mechanism for domain users to purchase server tools.
- Reseller Client Level. Working within limits set by hosting administrators, reseller clients of Web hosting services can use PSA for multiple domain creation and management tasks.
- Clients can create hosting for domains, including setting up standard and anonymous FTP service, and Web server allowances (traffic limits, scripting capabilities, FrontPage extensions, and SSL support).
- PSA lets clients set domain-level limits on user accounts, mail accounts, and databases, manage DNS zones, and set up domain tools like Webalizer and IMP Webmail.
- Through control panel configuration, resellers can privately label PSA as their own hosting interface, set screen paging options, and specify the control panel language.
- Client resellers can offer new value-added domain registration and management services, and gain new revenue through sales of domain level tools.
- Domain Owner Level. Once PSA is installed, domain owners can perform both simple and complex tasks within their domains, becoming self-reliant overnight. PSA reduces domain owners’ support needs and gives them the ability to:
- Create and manage e-mail accounts—POP3, redirects, groups, and autoresponders—all from a single screen.
- Create new Web users within a domain.
- Create protected directories (SSL and non-SSL) and manage directory users.
- Administer domain SSL certificates—purchase SSL certificates, create CSRs or self-signed certificates, install SSL certificates.
- Use both standard and anonymous FTP services.
- Create databases, accessing them with PHPMyAdmin and administering database users.
- Utilize IMP Webmail e-mail service.
- Access domain-level statistics.
Additional features offered by Plesk server administrator:
- Runs updated versions of Apache, ProFTPd, MySQL and PHP.
- Handles both name-based and IP-based hosting with the same interface.
- Manages mail exclusively (hosting not required for domain mail).
- Provides DNS management area with quick and easy master zone file setup.
- Supports SSL, SSI, PHP, CGI, MySQL, Perl, MS FrontPage, and Apache ASP.
- Offers SSL and CSR creation capabilities.
- Features a customizable interface for private labeling by hosting companies and resellers.
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