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Our Company
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Our Vision
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Our People
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Our Infrastructure
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Our Commitment
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At Wowrack, our bottom line isn't about dollars and cents. It's about the people our business is involved with: our customers, co-workers, business partners and community members. Wowrack believes in providing excellent hosting solutions for our customers and we become successful because of our beliefs.
Wowrack.com is headquartered in Seattle, Washington. We are a debt-free and fully private company. Our core business is advanced Internet hosting concentrating on Dedicated and Managed hosting. Wowrack also provide shared hosting services, domain name registrations and other services to enhance our customers' hosting experience. |
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1. To be one of the world's best Internet hosting company selling advanced hosting products.
2. To be the number one company in our customer's mind in terms of competitiveness, quality and service.
3. Continuously improve upon our quality of service by running a lean, highly automated systems-oriented company.
4. Provide a fun and challenging work environment for our employees.
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We call our self the "Wow people" with 3 important things in mind: The first being quality, second being excellent customer service and third being profitability. We maintain a fun and challenging work environment. Unlike many other companies that treat its employees as a "liability", Wowrack regards our people as the drivers of our company. We treat our people right because they are our greatest assets and we want them to treat our customers the right way.
Most of our employees are Internet oriented individuals, keeping themselves updated with the latest industry news and technologies. Our network engineers are well trained and experienced in maintaining high-uptime server systems. Most of our network engineers are also certified to keep up with the industry standard. |
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Wowrack runs our own Internet Data Center (IDC). Our IDC is designed and run by industry experts who understand the Internet. Our IDC is designed with security and redundancy in mind. We are equipped with standby server systems and hardware, uninterruptible power supplies and power backup generator in the event of disaster-recovery.
Our Internet Data Center is directly connected to the largest Internet hub in northwest America to ensure a reliable high-bandwidth network and the superior connectivity. We have a strong and scalable network backbone, boasting fast and redundant network connections. Our network connectivity allows Internet users around the world to experience low latency and high packet delivery.
The scalability of our IDC infrastructure and operational controls is one of our strength. Our servers can be clustered or load-balanced based on our client needs. Our centralized database and backup and security system adds to the reliability of our servers. We monitor our network 24 x 7 to ensure networks and systems availability. Our automated process allows our engineers to be notified of downtimes and our automatic restore processes reduce our manual workloads. |
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In today's fast-paced Internet economy, companies need high availability servers in order to compete and succeed. At Wowrack, we understand and recognize that needs. Our top priority is to provide excellent quality, high uptime and top-notch customer service to all customers. We have been successful because of our commitment and we plan to continue to be successful by doing the same. |
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