FAQ

Frequently Asked Questions

We have been in business since 2001. To learn more about our history, please visit our Company page.

Yes, all of Wowrack DC's are SSAE16 Type II & SOC 1 accredited. Our main Headquarter is within a 20k sq. ft. DC facility in Seattle, WA. Wowrack also has PoPs in our Dallas, TX; Chicago, IL; Buffalo, NY and Singapore, Hong Kong, and Indonesia facility. http://www.wowrack.com/company.php

Wowrack is a Hybrid Cloud Hosting Company. See http://www.wowrack.com/whyus.php

Global Hybrid Cloud IaaS. Wowrack provides 3 levels of Cloud Hosting Solutions.

1. Colocation (customer owned gear)
2. Public Cloud (multi-tenant shared virtualized environment)
3. Private Cloud (single tenant bare metal virtualized environment)

Private Cloud. We deploy highly scalable and redundant server farm architecture for businesses of all sizes, and manage the entire solution up to the OS and Application Infrastructure Layers. It’s perfect for companies who are looking to reduce their CAPEX spend to more of an OPEX rental model.

Absolutely. Wowrack will allow you to bring in your own hardware and rent what you need, on demand. This will provide a very flexible solution when building your network and working around budget. Wowrack can also fully manage the IaaS in both cases.

Wowrack supports both Microsoft and Linux OS.

Yes. We are part of the SPLA (Service Provider's Licensing Agreement). This allows us to offer clients month to month rental of any license under Microsoft suite of software products. Contact sales@wowrack.com for more information.

Yes, we have 24x7x365 on site security and technical support available.

Absolutely. You may schedule a private showing through sales@wowrack.com

Wowrack provides most name brands, hot spares, in our inventory, readily available on demand. If you have a preference for particular hardware, we encourage you to bring it. If you would like Wowrack to recommend network gear and/or servers, we would be more than happy to provide recommendations. Please contact sales@wowrack.com for a list of our hardware that Wowrack supports today.

Our mission is to provide outstanding services to our customers so that they can focus on growing their business in a scalable and secured Internet Infrastructure

Yes. We're happy to offer full white board sessions to explain and go over DR, production, dev/testing, environments with you based on the workloads you'd like to host and what you're trying to accomplish.

Wowrack focuses on true Hybridization, which includes colocation and our core expertise in Virtualized Private Cloud Hosting. Also, check out our Why Us? page

Wowrack supports several layers of virtualization software. Most of our clients today run HyperV, Cloud Stack, VMWare, Xen which we also manage and support on their behalf.

Can't find the answer you are looking for? Contact Us or Live Chat