MANAGED HOSTING - Managed Service

ENTERPRISE MANAGED SERVICE

Offered Product Solutions:

managed-his-dota   Single Dedicated Server
managed-his-dota   Single Colocation Server
managed-his-dota   Multiple Server Farm (Priced per server)

Pricing:

managed-his-dota   $300 per month per server.
managed-his-dota Custom Managed Services pricing is available. Please contact our sales team at sales@wowrack.com for quotes.

Included Wowrack Services:

managed-his-dota   All services provided in Basic Managed Service & Single Server Service
managed-his-dota   Four hours of managed services performed by Tier 1 & Tier 2 Engineers

When Enterprise Managed Service is ordered with a new server contract, customer is eligible for an additional four hours during the first month of service.

managed-his-dota   Pro-Active Support

When a monitor fails, Wowrack engineers will perform application and/or server escalation procedure per the customer’s direction. Customers will only be contacted as last resort.

managed-his-dota   Total of Five Ports Monitor on Hyperspin

Customers can specify up to five monitors in addition to the Icmp or remote access port monitor included in Single Server Service.

managed-his-dota   Dedicated KVM/IP Access

Enterprise managed service server will be connected to dedicated KVM/IP device with added security for emergency remote management purposes.

Terms:

managed-his-dota  Single Managed Servicer contract is required for a minimum of six consecutive months. If customer opts to cancel prior to the six months requirements, additional cancellation fee may apply.
managed-his-dota  Unused hours will expire at the end of the month and cannot be carried over to next month period.
managed-his-dota   Hours are not transferable between different servers. Additional hours are billed with pricing schedule listed in "On-Demand" Managed service support.

For more information: Contact Us