4 hours of managed services performed by Tier 1 & Tier 2 engineers. When Enterprise Managed Service is ordered with a new server contract, customer is eligible for another 4 additional bonus hours during the first month of service.
Pro-Active Support. When a monitor fails, Our engineers will perform application and/or server escalation procedure per customers' direction. Customers will only be contacted as last resort.
Total of 5 Ports Monitor on Hyperspin. Customers can specify up to 5 monitors in addition to the Icmp or Remote access port monitor included in Standard Managed Service.
Dedicated KVM/IP Access. Enterprise managed service server will be connected to dedicated KVM/IP device with added security for emergency remote management purposes.
$300 per month per server.
Custom Managed Services Pricing available! Please contact our sales team at email@example.com for custom quotes.
Standard Managed Service contract is required for a minimum of 6 consecutive months. If customer opts to cancel prior to the 6 months requirements, additional cancellation fee may apply.
Unused hours will expire at the end of the month and cannot be carried over to next month period. Hours are also not transferable between different servers.