• Basic
• Single Server
• Enterprise
• On Demand

Single Server Services

Eligible Products

• Single Dedicated Server
• Single Colocation Server

Included Services

1. All services provided in Basic Managed Service.
2. 4 hours of managed services performed by tier 1 engineer
   When Standard Managed Service is ordered with a new server contract, customer is eligible for another 4 additional bonus hours during the first month of service.
3. Additional (5) Port Monitors
   Customers can specify up to 5 other port monitors in addition to the Icmp or Remote access port monitor included in Basic Managed Service.
4. Access to Hyperspin External Monitoring System
   Wowrack has partnered with Hyperspin, a 3rd party monitoring company in order to provide customers with monitoring capabilities from servers deployed all around the world. One (1) monitor will be provided.
5. Shared KVM/IP Access
   A shared KVM/IP access will be connected to Standard managed service server for emergency remote management purposes.

Pricing

• $150 per month per server.
• Custom Managed Services Pricing available! Please contact our sales team at sales@wowrack.com for custom quotes.

Terms

• Standard Managed Service contract is required for a minimum of 6 consecutive months. If customer opts to cancel prior to the 6 months requirements, additional cancellation fee may apply.
• Unused hours will expire at the end of the month and cannot be carried over to next month period.
• Hours are not transferable between different servers.
• Additional hours are billed with pricing schedule listed in "On-Demand" Managed service support.