Part of the Wowrack Healthcare Managed Cloud service is to work with you to sign off on your required Business Associate Agreement (BAA). Wowrack will cooperate and work closely with your organization to make sure your needs are covered.
Wowrack owns and operates our HQ Seattle Data Center (DC), insuring the highest controls and standards for customers. Your data will reside in a secure, two-factor authenticated, SSAE & SOC attested facility. As a client, you will also have the option to choose between several geographically diverse DC locations to help meet further worldwide disaster recovery, data sovereignty, or compliancy requirements. Our 24/7/365 on premise NOC (Network Operations Center) provides you around the clock security and technical support, any time you need it.
In all healthcare cloud implementations that we do, security is always our top concern and priority. Through our assessment, we will determine the appropriate software and hardware appliances to put in place to ensure that the data which is stored is secure from hackers and that the needed access controls are in place to ensure maximum security of your data, HIPAA or otherwise.
We get this question often and it is important to understand some of the key differences between how we compare to the likes of AWS, Google Platform, and Microsoft's Azure.
With Wowrack, the solution we provide you will be a single-tenant environment; that is to say the entire physical setup will be dedicated for only your use, solely for your business. With AWS, Azure, and Google, your data is housed within a multi-tenant, shared, environment. Wowrack IaaS is private, nothing is shared. This can provide your business with adherence to higher compliancy needs, security (peace of mind), and an overall performant setup for your systems.
Managing your infrastructure can be a headache. Wowrack offers in person, fully managed services (enterprise Tier3 support). AWS, Azure, Google do not. With Wowrack, we have on demand, network engineers and system administrators staffed 24/7/365 at your disposal, ready when you need it. If your team has too much on their plate or you don't have enough resources internally, why take on more work yourself? Let us handle the heavy lifting for you. Furthermore, everything will be clearly listed on a single invoice.
Wowrack will personally come to you on an initial consulting engagement. Together, we will dive in deeper technically, through a discovery phone call or in person meet up. Alongside your team, we will identify current pain points and plan for future growth to help your Cloud and network infrastructure scale and handle specific high availability, security, and redundancy requirements. If you prefer to visit us, we'd love to have you come by and tour our 19,000+ sq ft facility and offer a private showing of our flagship, HQ Data Center.
*Wowrack now offers our MegaWow SD-WAN connectivity up to AWS/Azure/Google. Our Virtual Cross Connect (VXC) technology provides layer 2 transport (Direct Connections) which will allow your organization to freely move data workloads on demand, via our utility, pay per use model.
Contact us for more information.