{"id":320,"date":"2023-10-27T03:58:41","date_gmt":"2023-10-26T20:58:41","guid":{"rendered":"https:\/\/wowrack.com\/?page_id=320"},"modified":"2025-08-29T15:06:56","modified_gmt":"2025-08-29T08:06:56","slug":"about","status":"publish","type":"page","link":"https:\/\/www.wowrack.com\/en-us\/about\/","title":{"rendered":"About Us"},"content":{"rendered":"

Founded in 2001 in Seattle, Wowrack has evolved from local hosting to a global infrastructure solutions and managed services provider. We are committed to innovation, providing the best services, and nurturing global partnerships.<\/p>\n","protected":false},"excerpt":{"rendered":"

Founded in 2001 in Seattle, Wowrack has evolved from local hosting to a global infrastructure solutions and managed services provider. We are committed to innovation, providing the best services, and nurturing global partnerships.<\/p>\n","protected":false},"author":1,"featured_media":1486,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-320","page","type-page","status-publish","has-post-thumbnail","hentry","post-wrapper"],"acf":{"our_mission":{"headline":"More Than a Service Provider","desc":"Our mission is to deliver a next-level, white-glove service, and to establish authentic partnerships that go beyond typical providers.\r\n\r\nWe're not just a service provider. Think of us as part of your team, working hand in hand, to reach your goals. We believe in strong relationships, and we aim to create long-lasting connections with you.\r\n\r\nWhen you choose to work with us, trust that our commitment to your success is more than that of your average service provider."},"history":{"headline":"How it All Started","desc":"In 2001, Wowrack started in the founder's home, with just six servers and a passion for delivering the best dedicated and shared hosting products. Fast-forward, and from those modest roots, our journey has been spectacular.\r\n\r\nAfter starting at the Westin building, we've grown and set up a modern data center in Tukwila. From there, we went global, even opening in Indonesia in 2010.\r\n\r\nToday, we continue innovating and pushing the limits of what's possible. We offer IT solutions and build strong, long-lasting bonds with clients worldwide.\r\n\r\n\"Wowrack","timeline":[{"year":2001,"desc":"Founded in Seattle, USA, with 6 hosting servers."},{"year":2003,"desc":"Moved to the Westin building and added colocation services."},{"year":2008,"desc":"Opened a second data center facility in Tukwila, WA."},{"year":2009,"desc":"Expanded the operation to the third city in Washington."},{"year":2010,"desc":"Expand to APAC by operating servers in Surabaya & Jakarta."},{"year":2012,"desc":"Established APAC market headquarters in Surabaya."},{"year":2014,"desc":"Expanded data center in Seattle to a 3 MW, 18,000 sq ft facility."},{"year":2016,"desc":"Launched a multi-tenant cloud solutions platform."},{"year":2017,"desc":"Launched DRAAS, Online Cloud Backup, & Wownet."},{"year":2018,"desc":"Accomplished ISO 27001:2013 certification."},{"year":2019,"desc":"Completed SOC 2 Type II certifications."},{"year":2023,"desc":"Acquired a new building in Surabaya."},{"year":2024,"desc":"Launched OneWowrack."}]},"our_principles":{"headline":"Our Guiding Principles","desc":"Teamwork is at our core\u2014fundamental to reaching success. Together, we operate seamlessly, maximizing efficiency and effectiveness.\r\n\r\nInnovation is our constant quest\u2014we're always on the hunt for better, armed with state-of-the-art tech. Our culture is all about caring and respecting each other. And when it comes to service, expect nothing less than white-glove treatment.\r\n\r\nWe go above and beyond, delivering the most professional, attentive service you can imagine.","principles":[{"img":17328,"principle":"Integrity","desc":"Upholding unwavering moral principles and honesty in every interaction, we strive to earn and maintain the trust of our community through transparency and truthfulness."},{"img":17331,"principle":"Accountability","desc":"Embracing the responsibility for our actions and decisions, we acknowledge the impact of our choices and hold ourselves accountable with dedication to our commitments."},{"img":17334,"principle":"Caring","desc":"Cultivating a culture of compassion and empathy, we prioritize the well-being of our community and foster a supportive environment where everyone is valued and respected."},{"img":17337,"principle":"Excellence","desc":"Striving for the highest quality and performance standards, we commit to delivering exceptional service and experience to our clients, partners, vendors, and principals."},{"img":17340,"principle":"Innovation","desc":"Fostering a spirit of creativity and fearless exploration, we continuously seek new ideas and approaches to address challenges and push the boundaries of what's possible."},{"img":17343,"principle":"Teamwork","desc":"We work as a team, collaborate seamlessly, and leverage our diverse strengths and perspectives to achieve our goals, promoting synergy, efficiency, and mutual success."}]},"leadership":{"headline":"Our Leadership Team","desc":"Meet the tech leaders behind Wowrack's innovation. Their wisdom, experience, and passion continuously nurture a workplace where amazing things are possible.","founders":[{"img":470,"name":"Erward Osckar","position":"Chief Executive Officer","desc":"Ed has co-founded and run several global web hosting companies focused on managed hosting, dedicated servers, colocation, IT consulting, cloud computing, and hybrid cloud infrastructure since the late 1990s. Ed has a robust system administration and technical background, making him an excellent fit for understanding the pain points of managing cloud infrastructure.\r\n\r\nEd enjoys traveling and spending quality time with family and friends in his spare time. Ed is also an avid photographer and news junkie."},{"img":476,"name":"Rudy Setiawan","position":"Chief Information Officer","desc":"Rudy is the most technically capable member of the management team. Rudy is a network engineer by trade and has been directly responsible for managing the internet routing protocols of many large ISPs since 1995. Rudy currently resides in Indonesia, making him the perfect fit to lead Wowrack's Asia Pacific.\r\n\r\nRudy loves traveling in his free time, watching MCU movies, and enjoying his family's companionship. He also loves taking photos, testing the latest gadgets, and sampling new culinary delights."}],"team":[{"img":17912,"name":"Elise Dorris","title":"Director of Administration"},{"img":17915,"name":"Eric Rodriguez","title":"Sr. Technical Account Manager"},{"img":17921,"name":"Yohana Susilo","title":"Software Dev. Manager"},{"img":17909,"name":"Bret Staton","title":"Cybersecurity Architect"},{"img":19866,"name":"Rasti Sindu","title":"People Happiness Manager"}]},"onewowrack":{"page":14721,"cta":"Explore OneWowrack"},"our_engineers":{"page":2201,"cta":"Meet Our Engineers"},"our_mascot":{"page":2207,"cta":"Meet Hirow"},"our_sustainability":{"page":11875,"cta":"Join Our Causes"},"careers":{"headline":"Be a Part of the Wowrack Family!","desc":"Build and develop your career with Wowrack. By joining a global tech company, achieve the success of your mission and quality of life. Let's reach your dream career with Wowrack!","cta":{"title":"See Available Jobs","url":"https:\/\/careers.wowrack.co.id\/","target":"_blank"}},"main":{"headline":"Our Story","":null,"cta":{"title":"Contact Us","url":"\/en-us\/contact\/","target":"","type":"url","value":"#"}}},"_links":{"self":[{"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/pages\/320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/comments?post=320"}],"version-history":[{"count":3,"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/pages\/320\/revisions"}],"predecessor-version":[{"id":79578,"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/pages\/320\/revisions\/79578"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/media\/1486"}],"wp:attachment":[{"href":"https:\/\/www.wowrack.com\/en-us\/wp-json\/wp\/v2\/media?parent=320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}