Flexible Colocation Services Built Around Your Infrastructure Needs

Host your servers in secure, carrier-neutral data centers with flexible rack options, reliable connectivity, and on-demand technical support.

Our Colocations

Seattle, WA

Westin Building, WA

Dallas, TX

Buffalo, NY

Washington, DC

Amsterdam, NL

Frankfurt

Singapore, SG

Medan, ID

Jakarta, ID

Surabaya, ID

Bali, ID

Choose Your Location:

Colocation Products

Full Rack

Host your infrastructure in a fully dedicated cabinet with greater control, security, and scalability for larger deployments.

Partitioned Rack

Get dedicated rack space within a shared environment—ideal for businesses that need flexibility without committing to a full cabinet.

High Density Rack

Our High Density Power Racks support 20-100kW configurations, engineered for GPU clusters, AI workloads, and mission-critical compute.

Custom Colocation

Need specific rack space, power, or connectivity requirements? Build a colocation setup tailored to your infrastructure needs.

Add-On Services

Rack Deployment

Prepare your infrastructure for deployment with support for equipment installation, cabling, and rack organization.

Network

Wowrack delivers blended, redundant bandwidth through multiple Tier-1 carrier connections—engineered for high throughput and backed by strong uptime SLAs.

Connect directly to leading hyperscalers (AWS, Azure, Google, Equinix) via private, fast, and secure Cloud On-Ramp connectivity.

Our facilities are interconnected across a rich, diverse fiber network, giving you seamless fiber transport to the nearest Internet Exchanges and transport providers.

Cross Connect

Establish direct connections to carriers, cloud providers, and business partners for reliable network performance.

Remote Hands

Remote Hands services provide basic, on‑site physical assistance performed by entry‑level or facility‑focused data center technicians acting under customer direction. Remote Hands personnel function as the customer’s eyes and hands inside the data center, executing clearly defined physical tasks that do not require advanced technical judgment, system configuration, or independent troubleshooting.

These are following are generally accepted remote hands tasks:

Visual inspection and verification
Power cycling or simple rebooting of equipment
Power feed status verification (LEDs, breaker position, PDU state)
Auditing power usage (read‑only, provider tools, business hours)
Connecting console port for customer’s remote management
Rack & Stack – Equipment installation / removal
Inventory and labeling of equipment, cable, connections
Shipping & Receiving / Equipment RMA
Cabling – Installation of customer network cabling (patching only)
Support for routine scheduled network maintenance (physical assistance only)
Cross Connect installation, testing, verification (limited to physical layer, light check, cable move)

Smart Hands

Smart Hands services are performed by skilled data center technicians or engineers and may involve independent technical judgment, configuration, testing, and troubleshooting of customer systems, servers, and network infrastructure.

These are following are generally accepted smart hands tasks:

Server & System Configuration
- BIOS / UEFI configuration and firmware updates
- Operating system installation, reinstallation, and recovery
- Hypervisor installation and configuration (e.g., VMware, Hyper‑V, KVM)
- RAID configuration and rebuilds
- Boot troubleshooting and system recovery
- Local or remote media mounting (ISO, USB, virtual media)
- Server provisioning and de‑provisioning
- Hardware compatibility verification and post‑install validation
Network Device Configuration & Management
- Initial configuration of switches, routers, firewalls, and load balancers
- VLAN, trunk, and port configuration
- IP addressing, routing, and basic ACL configuration
- Network device firmware upgrades and rollback
- Network device replacement and configuration restore
- Configuration verification and connectivity testing
Advanced Troubleshooting & Diagnostics
- Physical and logical network troubleshooting
- Server hardware diagnostics and fault isolation
- Storage connectivity and performance troubleshooting
- Root‑cause analysis for hardware‑related outages
- Log collection and analysis (system, firmware, network)
- Coordination with customer NOC during live incidents
Hardware Installation, Upgrades & Migrations
- Full server builds and custom hardware configurations
- Network and storage hardware upgrades
- Equipment refresh and migration projects
- In‑rack cabling redesign and structured cabling changes
- Data center moves, adds, and changes (MAC work)
Storage & Data Services (Physical Scope)
- SAN / NAS installation and configuration support
- Disk replacement, expansion, and storage pool management
- Storage firmware upgrades
- Data wipe and secure decommissioning (per customer policy)
Security & Access Configuration
- Firewall deployment and rule configuration
- Secure boot, TPM, and hardware security configuration
- Remote access configuration (iDRAC, iLO, IPMI, OOBM)
- Compliance‑driven configuration validation (physical scope)
Testing, Validation & Acceptance
- Power‑on and post‑installation testing
- Network and system functional testing
- Performance and connectivity validation
Project‑Based & Assisted Operations
- On‑site execution of customer‑led change plans
- Maintenance window support
- Vendor escort and technical assistance

On‑site support for audits, assessments, and compliance reviews

Migration Support

Relocate your infrastructure with assistance for de-racking, transportation coordination, and reinstallation.

Console

Wowrack provides shared console (crash) carts equipped with a monitor, keyboard, and mouse for on-site access throughout our data centers.

Select data center locations also offer KVM-over-IP and WAN Serial Console services, enabling secure remote access to server consoles and serial ports.

Security

Enhance physical security with a secure rack key system that provides audit trails, historical access logs, and cloud-based key provisioning to help support your compliance requirements.