BASIC MANAGED SERVICE

Wowrack - Managed Services

Offered Product Solutions:

  1. Single Dedicated Server
  2. Single Colocation Server

Pricing:

  1. Free of charge for all eligible products
  2. Custom Managed Services pricing is available. Please contact our sales team at sales@wowrack.com for quotes.

Included Wowrack Services:

  1. Port Monitoring
    Our monitoring server will be set to monitor either one of the following: IcmpPing, SSH Port 22, RDP Port 3389,or any other remote management port. Customers running any kind of firewall device have to keep in mind to allow our monitoring server to reach the monitored ports in order to qualify for our SLA.
  2. MRTG Bandwidth Utilization Graph
    Bandwidth utilization graph showing your bandwidth usage will be provided.
  3. Remote Reboot Access
    Server remote reboot capability will be provided from our Omega customer portal.
  4. Server Outage Reboot
    Wowrack technicians will follow customer's procedures in case of server downtime. If no procedures are set in place, our technicians will perform a server reboot in an attempt to restore services.

Terms:

Additional support hours that fall outside the realm of Basic Managed Services are billed with pricing schedule listed in "On-Demand" Managed service support.

Talk to an expert today:

206-522-4402

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Guide for Incident Response Planning

Wowrack has been a pleasure to work with. I feel they completely understand my environment and compa... View More
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Carlo Rodriguez
IT Director; Bayley Construction
I have been recommending Wowrack to every entrepreneur and start-up I talk to. They are not like oth... View More
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Rand Fishkin
CEO; Moz
The team at Wowrack are great partners that are genuinely interested in seeing our business succeed.... View More
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Jeremy Davis
VP of Engineering; DataSong
We have been working with Wowrack for a couple years now. They provide excellent service and their p... View More
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Jennifer McCormack
IT Coordinator; Eltec Systems
Wowrack did a good job of understanding our needs and not making things more complicated than they n... View More
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Drew Erickson
VP of Finance & Operations; Washington Technology Industry Association