IT Outsourcing Services Provider in Seattle

Is your internal IT team overwhelmed by complex business issues? That's a sign that your business needs IT outsourcing services.

Address all your business IT issues with professional help to get problems resolved quickly.

Wowrack is an IT outsourcing services provider in Seattle that’s been helping companies since 2015. We don’t just help large companies, but also small and medium-sized businesses.

Our team has extensive experience in networking, cloud, cybersecurity, and even on-premise infrastructure. With these certifications, we can help your company get infrastructure that’s not only modern but also very robust at the lowest possible cost.

We can help your internal IT team handle tasks that are beyond their professional capabilities.

This allows your business to focus on revenue-generating activities such as marketing and other resources.

To learn more about Wowrack’s IT outsourcing services in Seattle, contact us today, and our team will be happy to assist you.

What can we do for you?

We not only help businesses manage IT issues but also assist with various business needs related to security, cloud integration, and data backup.

Managed Cloud Services

We can address complex cloud challenges, including data security issues, uncontrolled costs (also known as cloud cost overruns), excessive downtime, lack of DevOps capabilities, risky migrations, and cloud backup and disaster recovery—all of which we can assist with.

Cybersecurity

The Wowrack team holds numerous cybersecurity certifications. We can assist your Seattle-based company with anti-DDoS services, next-generation firewall implementation, Security Operations Center (SOC), vulnerability assessments, penetration testing (pentesting), email security, anti-spam, and more. We are certified to ensure security against online threats with advanced cybersecurity solutions.

System Monitoring

To manage IT infrastructure, your IT team needs to monitor systems to keep track of servers, networks, and apps to make sure there aren't any issues. Monitoring should be continuous so that all systems run smoothly.

With Wowrack's IT outsourcing services in Seattle, our technical team will monitor CPU usage, memory capacity, application response times, and network traffic in real-time, enabling your company to respond more swiftly to any disruptions.

Remote IT Support

Wowrack's IT outsourcing services also support remote IT. We provide technical assistance without being physically present at your location. Using a remote desktop or VPN for remote management, our IT team will perform repairs from any location. Our services are suitable for companies with remote employees in different locations.

On-Site Services

We also provide on-site services to provide direct assistance at your location in Seattle. If you have infrastructure issues, we can come to your infrastructure location and our team will provide direct consulting support to get your system back up and running normally.

Our services are essential for businesses that require quick handling and troubleshooting at your location.

Backup & Disaster Recovery

Our services can provide strategic backup and disaster recovery solutions by storing data at a different location. Backed-up data can be restored at any time, ensuring that your IT operations remain unaffected even in the event of a serious incident. With a team of professionals, we will assist your company in developing the best disaster recovery strategy, ensuring that your IT systems can return to normal operation quickly in the event of a disaster.

IT Policies & Procedures

Having good IT policies and procedures in place will improve your company's IT organizational system. With IT outsourcing services that create policies for your company's IT system, you can be sure that it will run in accordance with industry standards and applicable regulations. Good policies can minimize the risk of data theft, and if an incident occurs in the system, the internal team will already know how to handle it.

Don't Wait for Small Problems to Become Big Problems

With limited internal resources, problems that aren't fixed right away will get worse and become opportunities for internal employees and cybercriminals.

So, if your internal team can't solve the problem, you should contact Wowrack right away for your IT troubleshooting needs in Seattle.

Hubungi Kami

Get high-quality services

Inexperienced IT outsourcing providers can reduce the productivity of IT teams. At Wowrack, we understand that your business wants to run quickly and smoothly, which is why we provide professional managed services to give you peace of mind.

We have a 24/7 support team ready to respond quickly to your questions, and a team of professionals who truly care about the continuity of your business.

Wowrack isn't just a service provider—we're a partner whoassists with all your company's IT challenges.

When you entrust your IT outsourcing needs in Seattle to Wowrack, your company will have minimal downtime, allowing your team to focus on what truly matters to your business.

Who Needs IT Outsourcing Services in Seattle?

1. Small and Medium-sized Enterprises (SMEs)

Small companies typically focus on marketing and haven't yet focused on building IT teams, so SMEs have limited budgets for establishing internal IT teams. The solution is to hire IT outsourcing services to save costs and gain access to external teams with professional skills.

2. Technology Startups

Startup companies naturally focus on business development to achieve faster market growth. By partnering with IT outsourcing services, startups can remain flexible and save hundreds of thousands of dollars on IT team salaries.

3. Enterprise Companies in Seattle

Enterprise companies already have internal teams, but some IT divisions still need to outsource cybersecurity, monitoring, and managed cloud services to save on expenses.

4. Businesses with Multiple Branch Locations

We can assist businesses with offices spread out across the United States by providing remote outsourcing services to ensure your business IT is well managed at all locations.

5. Companies Without Professional IT Teams

Many businesses in Seattle only have general IT teams that are not specialized in specific areas, so when problems arise with their infrastructure, they are at a loss. Outsourcing IT can be a solution when there are problems that cannot be solved by the company's internal IT team.

6. Rapidly Growing Businesses

Rapidly growing companies require a significant IT workforce, but the most prudent approach is to hire IT outsourcing services. This way, when the company reaches its peak growth phase, it won’t have to grapple with the challenge of reducing its workforce.

Hubungi Kami

FAQs About IT Outsourcing Services in Seattle

If you are considering outsourcing your company's IT needs in the Seattle area, the following FAQs may help answer your questions

1. What is the meaning of IT outsourcing?

IT outsourcing is a business strategy where a company entrusts the management of its IT Infrastructure to a third-party provider with specialized expertise.

Third-party IT outsourcing service providers like Wowrack can help companies address IT team shortages. Wowrack's team will handle technical issues, infrastructure maintenance, or the adoption of specific technologies, and we will also ensure that IT systems operate efficiently.

2. Why do companies in Seattle need IT outsourcing?

Seattle is a hub for the technology industry, but unfortunately, not all companies have teams with the necessary certifications to perform specialized IT tasks. By hiring IT outsourcing services, business owners in Seattle can access professional expertise without the need for monthly salaries, paying instead on a per-project basis, which helps companies save on unnecessary expenses.

3. Who is this service suitable for?

• Small to medium-sized companies that do not yet have a large IT team.
• Startups that need to develop their business quickly.
• Large companies that want to be more efficient in terms of employee payroll.
• Companies that need better data security.

4. What services do we provide?

With 20 years of experience, Wowrack provides a variety of IT outsourcing services. So you, as the business decision-maker, can tailor the services to what you currently need.

• 24/7 technical support (helpdesk)
• Real-time system monitoring
• Network management and security
• Data backup and recovery services
• Strategic consulting and IT infrastructure audits
• Cloud and virtualization services
• On-site and remote IT support
• All cybersecurity services

5. What about Wowrack's response time?

Wowrack is known for its quick response time. On average, our tickets are resolved in less than an hour. We provide a 24/7 active technical team, ready to help you with your problems at any time. Because we understand that your time is very valuable and the losses caused by downtime can be enormous.

6. Is IT outsourcing safe?

It is very safe when you work with Wowrack. We implement the highest security standards:

• Using a secure network (VPN) for data transfer
• Using 2FA authentication protocols
• We hold global certifications ISO/IEC 27001 and PCI DSS

7. Will I lose control over IT?

No. By working with IT outsourcing, you will not give up 100% control, but rather entrust certain aspects to be managed by our team, so you will not hand over all aspects of IT to outsourcing. Therefore, you will still have access to strategic decisions. In addition, we will definitely provide logs of the activities we have carried out for auditing purposes.

8. What are the benefits of working with Wowrack compared to forming your own internal IT team?

Here are the advantages of choosing outsourcing over forming an internal team

• More cost-effective and less recruitment and training costs.
• Get experienced people.
• No need to pay monthly salaries.
• More flexibility.
• No overtime and payment per project.
• Active 24/7 without the need for night shifts.

9. How do I start IT outsourcing services with Wowrack?

To work with Wowrack, you can contact our team via email, phone, or the contact form on our website www.wowrack.com. We will schedule a consultation with you to find out what you need. Next, we will provide you with information about the services you need.

10. Does Wowrack only serve companies in Seattle?

No, although our location is in Seattle, we also work with companies worldwide. This is because we have cloud infrastructure and data centers in Seattle, enabling us to provide high-quality services in the city of Seattle.

11. How much impact does IT outsourcing have on my team’s productivity?

Many companies have successfully adopted IT outsourcing and have gained numerous benefits, including systems that rarely go down and teams that can focus more on core tasks. As a result, many of our clients have reported significant increases in productivity after using Wowrack's outsourcing services.

12. Can I choose only certain services?

Yes. As our partner, you have the right to choose which services you want to adopt. All our services are ready to assist you, but if you have tailored requests, we are ready to provide them.