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SOC 2 Type II/SSAE 18 Audit Completion – Our Dedication to Customer's Data

Tiyan     30 January 2022     Cloud Infrastructure / Colocation     0 Comments

Wowrack has recently completed SOC 2 Type II/SSAE 18 audit. Accordingly, this attests that Wowrack has followed and demonstrated a strong commitment to information security, specifically in internal controls and processes as well as service delivery.

Provided by KirkpatrickPrice, this audit is a third-party validation and follows Trust Services Criteria stipulated by AICPA. In order to complete the audit, a company has to pass a series of security, availability, confidentiality, and system privacy tests. Wowrack has been proven to meet these criteria.

However, what does it mean to complete a SOC 2 audit for Wowrack? And, more importantly, why does it matter for the customers in the first place?

Why Wowrack SOC 2 Type II/SSAE 18 Matters for Your Business

Completing SOC 2 audit means a lot to Wowrack as it manifests a serious commitment to uptime, security and customer's data privacy. Those three aspects are integral to Wowrack as it is part of the company's mission to continuously improve services to its customers—to you.

Additionally, this attestation does not stop at benefitting Wowrack for it also benefits its customers. There are, at the very least, four benefits that you can get.

Guaranteed Security Practices

In times when digital adaption in business continuity practices accelerates faster than ever, cyberthreats are also becoming a bigger problem. However, one of the newest trends provides an interesting fact about the issue.

A 2021 study by Accenture reports that 35% of security breaches are now dominated by ransomware, targeting weak links in the supply chain or business ecosystem. In other words, even the slightest unsafe security practices potentially result in bigger problems than the cause.

By choosing a certified vendor that does not take security for granted, you are making one huge leap towards safer practices. This also mitigates the risks of receiving indirect as well as indirect cyberattacks.

Improved Trust from Clients

Growing concerns regarding collection, protection, and the use of personal information become a major issue for business. That, accordingly, does not only cover the practices, but also the infrastructure, used vendors, products, and services.

Based on a 2019 survey of 2,200 US adults by Morning Consult, 73% of the respondents agree that protecting personal data is the top deciding factor to trust a business. This scores higher than product usability (71%), product safety (70%), and customer service (68%). Ergo, the more a company conducts safe information practices, the more it likely to get customers' trust.

One way to let your customers know that you care about trust, security, and privacy is by letting them know that you do the same thing. The easiest way to do so is by choosing a reliable service provider. In so doing, certification provides evidence to the reliability of a service provider.

Above-standard Service Quality

Standards play a significant role in determining the quality of a service. They work as a basis for mutual understanding and guarantee of how a company will deliver a service.

For instance, take a look at AICPA-standardized SOC 2 audit. This audit sets the bar for how a company must conduct the best information security practices, internally or externally. Consequentially, it is pertaining to how a company delivers and maintains a service quality.

Once a company passes the assessment, this means that it has followed all the criteria of a good service delivery and practice. A result of an audit also works as a warranty of the best version of services that you will get.

Peaceful and Secure Digital Collaboration

A lot of companies—and probably yours as well—relies on digital collaboration to run their business. Especially, during the pandemic, we have seen that digital collaboration has skyrocketed exponentially. The same goes for cyberthreats.

Following PwC's 2020 Digital Trust Insights Pulse Survey, cybercriminals are expected to be the most dangerous digital threats for business. It is especially true with the current business condition that relies heavily on digitalization. In addition, these threats do not solely target people who are working from home. They, however, also target the very IT infrastructure of a company in many ways possible.

For that reason, by choosing a safe and reliable IT service provider, you are indirectly helping yourself mitigate these cyber risks. A proven-to-be reliable provider conducts every security practice securely to get rid of your pain points worrying of not being able to enjoy your digital collaboration.

In conclusion, security is not something any businesses should wager. Trusting your IT security to a reliable service provider, such as Wowrack, helps you work more securely and painlessly.

To learn more on how Wowrack can help you, you can directly consult with our expert team. Schedule a call now.

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