Client Story

B & R, an Independent Retail Store, Choose to Focus on Daily Business Needs

Being a company focused on premium customer service, B & R wanted to find a managed hosting provider with like-minded business values. Having a partner manage their IT needs would allow their lone “IT Guy” owner to focus on daily business needs and leave “the responsibilities to someone else.”

Overview

Being a company focused on premium customer service, B & R wanted to find a managed hosting provider with like-minded business values. That is why B & R Flooring America selected Wowrack On-Premise Managed Hosting as their solution.

A Secure and Upgraded Environment
Cost Savings of Managed Hosting Services
24/7/365 IT Team Extension
Develop a Relationship with Like-minded Business Values

The Challenges

B & R Flooring is an independent retail store that provides all types of flooring and countertops for commercial properties and residential remodels to new construction projects. A 100 percent locally-owned business, B & R prides itself on providing its customers with the highest attention, service, and expertise.

Being a company focused on premium customer service, B & R wanted to find a managed hosting provider with like-minded business values. Having a partner manage their IT needs would allow their lone “IT Guy” owner, Garrett Gunderson, to focus on daily business needs and leave “the responsibilities to someone else.”

The Solutions

After a catastrophic failure of their on-premise servers, Gunderson decided it was time to transfer most of their IT operations to a managed hosting services model, giving B & R the ability to maintain a more secure and upgraded environment while always having the most current technologies available.

Wowrack worked closely with B & R to choose the new primary and backup servers they still host on-premise while migrating to the latest Microsoft licenses, spam filtering, and antivirus solutions, including MS Windows Server, SQL, and Exchange.

Before utilizing Wowrack's on-premise managed hosting services, all servers were on-site at B & R's store location and serviced by Gunderson. But he soon realized he wanted to free up his time, leave the responsibility for hardware, and keep up with licensing "to someone else."

The Results

  • Create a secure and upgraded environment utilizing the newest technologies.
  • Cost savings of managed hosting services.
  • An "extension" of their IT team, available to service their needs 24/7/365.
  • Ability to develop a relationship with a locally managed hosting services company with like-minded business values.

About the Company

Company Name
B&R Flooring
Country
United States of America
Description
B & R Flooring is an independent retail store that provides all types of flooring and countertops for commercial properties and residential remodels to new construction projects. A 100 percent locally-owned business, B & R prides itself on providing its customers with the highest attention, service, and expertise.
We evaluated multiple options - from just buying our own new servers to other managed hosting options. But when I was told that Wowrack was the best, I knew I had to give them a shot.
Garrett Gunderson
Owner at B & R Flooring

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