Scaling Operations with Limited IT Staff: How Global Harvest Foods Transformed Infrastructure Challenges into a Competitive Advantage
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Overview
With over 250 employees, six production facilities across the U.S., and the distribution of hundreds of millions of pounds of birdseed via truck and train each year, Global Harvest Foods depends on seamless IT operations. Any downtime in its critical systems could disrupt key business functions.
To ensure maximum uptime for its ERP and other corporate applications, Global Harvest Foods deployed a private cloud environment through Wowrack, featuring an Active-Active high-availability infrastructure. By managing the entire environment, Wowrack provided much-needed relief for the company’s IT staff, allowing them to focus on strategic priorities.
60% cloud storage savings compared to Microsoft Azure
Data compression rate of nearly 50%
Maximum uptime for ERP and corporate applications
Secure, high-availability infrastructure with redundancy
Challenges Faced
Before partnering with Wowrack, Global Harvest Foods faced significant IT challenges:
- Aging server infrastructure in an environment that lacked proper cooling, security, and redundancy.
- A growing workforce but a limited IT staff, making it difficult to scale IT support.
- Mission-critical business systems requiring 100% uptime to support major retail relationships and daily operations.
“There was no way we could continue our rate of employee headcount growth with such a limited IT staff,” recalls Dayv Martin, IT Administrator at Global Harvest Foods. “Not only were we limited on a workforce front, but the backend infrastructure needed more capacity to support our growth. Something had to be done.”
With core business functions depending on a stable and secure IT environment, Global Harvest Foods needed a scalable, reliable, and fully managed infrastructure to ensure business continuity.
Solution Provided by Wowrack
Global Harvest Foods began searching for a provider that could deliver high availability, strong support, and cost-efficiency.
“We are a company that understands the value a company like Wowrack can bring, but in the same breath, we are not doing billions of dollars in business. We needed the solution to be cost-efficient yet meet all of our needs regarding the features and SLAs we were looking for within our infrastructure, along with the support and management to go along with it,” says Martin.
“After carefully reviewing our options, we felt that Wowrack understood us as a company and was capable and savvy on the technical side,” Martin continues.
Following in-depth discussions with Wowrack’s engineering team, the solution was designed to align precisely with Global Harvest Foods' needs:
- A fully managed private cloud infrastructure.
- Active-Active high availability across Wowrack’s Seattle and Dallas data centers.
- End-to-end support and management, eliminating infrastructure concerns for Global Harvest’s IT staff.
“I’ve become very spoiled by Wowrack’s level of personalized service. Not only that, but they know how to explain things non-technically so that our management teams have a full picture of what is going on,” Martin shares.
Outcomes and Benefits
By migrating to Wowrack’s private cloud infrastructure, Global Harvest Foods has achieved significant operational and financial improvements:
- 60% Cost Savings vs. Microsoft Azure
By employing Wowrack’s private cloud, Global Harvest Foods saved 60% on cloud storage costs, compared to Microsoft Azure, while maintaining enterprise-grade performance and reliability. - 50% Data Compression Rate
With Wowrack’s high-performance storage infrastructure, Global Harvest Foods optimized its data usage, achieving a compression rate of nearly 50%, allowing them to maximize resources and efficiency. - Guaranteed High Availability
Critical applications, including ERP systems and corporate applications, are now housed in an enterprise-ready infrastructure with redundancy, security, and compliance built in. - 24/7/365 Monitoring & Proactive Support
Wowrack handles all patching, maintenance, and issue resolution, giving Global Harvest’s IT team the ability to focus on strategic initiatives rather than infrastructure upkeep.
“Wowrack continues to be a godsend for us. Our workload has become more manageable due to leveraging a relationship with Wowrack. Furthermore, they are competent and continue to go above and beyond for us,” Martin states.
With Wowrack’s fully managed approach, Global Harvest Foods enjoys a high-performance private cloud environment tailored for business-critical operations.
About the Company
Nama Perusahaan
Global Harvest Foods
Industri
Manufaktur & Supply Chain
Lokasi
United States of America
Situs Web
ghfoods.com
Deskripsi
Founded in 1982, Global Harvest Foods is a family-owned leading manufacturer of wild bird and small critter food and is one of the top 100 US exporters in doing so. They are responsible for brands like Morning Song and Audubon Park, which are sold in grocery stores, pet stores, and wholesale retail stores nationwide. Global Harvest produces this high-quality wild bird food formula under other private-label brands.
Untuk perusahaan mana pun yang berpikir untuk melakukan outsourcing pengelolaan infrastruktur IT mereka, Anda tidak perlu mencari lagi selain Wowrack. Wowrack peduli, dan dengan kemitraan ini, saya tahu saya memiliki mitra yang solid untuk bersandar. Saya menghargai kehadiran mereka di tim!
Dayve Martin
IT Network Administrator at Global Harvest Foods
Wowrack Services Used
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Surabaya (Kantor Pusat)
Jakarta (Kantor Penjualan)
Menara BCA Lt. 50 Unit 4546,
Jakarta Pusat, DKI Jakarta 10310
Indonesia
Jakarta Pusat, DKI Jakarta 10310
Indonesia
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